GDPR Requests

Please specify the information and the processing activity to which your request relate. The more details you provide, the better we will be able to answer your request.

Please fill out this form if you are a resident of the European Union and wishes to exercise your right to access, rectify, delete or object to further processing of the Personal Data we may have about you.

If you do not wish to complete this form, you may also submit a written request to:
GDPR Manager
Shopontime
Unit C2, Matrix Point
59 Mainstream Industrial Park
Mainstream Way, Birmingham
B7 4SN.

About your Personal Information

The information you provide here will be processed solely for the purpose of verifying your identity and residency, identifying the information you're requesting, and answering your request. Your personal information will be accessed by our [designated staff / Data Privacy Officer] only. Your proof of ID and residency will be deleted once your request has been answered.

How we will process your request

We will answer your request, or request additional information from you within 30 days. We may extend this process for up to two months, in which case we will notify you of the extension within a month.

The processing of this request is free of charge, but we reserve the right, as allowed under GDPR Article 12 (5), to charge an administrative fee under certain circumstances.

Please note that we may refuse to act, as allowed under GDPR Article 12 (2) and 12 (5), on requests that are insufficiently substantiated, unfounded or excessive.

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